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FAQs

  • Exodus Water Services provides full-spectrum water resource engineering, operations, and compliance solutions.

    We support public water systems, utilities, and private facilities with engineering design, cross-connection control, program management, and day-to-day system operations.

  • We work with clients across United States, offering both on-site and fully remote services. Our licensed engineers and operators are familiar with all state and regional regulations.

  • Yes. Exodus operates under professional engineering licenses and employs certified water system operators.

    We maintain full liability and workers’ compensation insurance for all field and contract work.

  • Yes. Exodus can assume full operations management as the Operator of Record (OOR) or provide licensed contract operators to supplement your staff.

  • Both. We perform hands-on operations, maintenance, sampling, and site inspections—supported by our engineering and compliance teams for documentation and reporting.

  • Our Cross-Connection Control Program includes plan development, hazard assessments, backflow testing coordination, annual reporting, and program administration.

    We align every plan with the California Cross-Connection Control Policy Handbook (2023) and local health department requirements.

  • We offer a wide range of Water Resource Engineering services, including:

    • Stormwater and drainage modeling (HEC-RAS, SWMM)

    • Wastewater and recycled water feasibility studies

    • Title 22 and WDR/NPDES report preparation

    • Flood and risk mapping

    • Hydraulic and treatment process modeling

  • Yes. Our engineers and technical writers prepare UWMPs, WSCPs, WQMPs, Title 22 reports, and SWPPPs, tailored to each agency’s requirements.

  • Yes. We help utilities develop PFAS monitoring plans, identify likely sources, and evaluate treatment and retrofit options such as GAC, IX, or RO systems.

  • Absolutely. We prepare SWPPP documents, MS4 annual reports, and drainage design packages for construction and industrial facilities, ensuring full regulatory compliance.

  • Yes. We serve water systems of all sizes—from small mutual systems to large municipal utilities—scaling our team and services to fit each client’s operational and regulatory needs.

  • Our remote teams use secure digital platforms for data collection, form submission, and real-time collaboration.

    Deliverables—including reports, plans, and models—are shared electronically with version tracking and review capabilities.

  • Yes. We provide audit preparation, documentation review, corrective action tracking, and direct liaison with regulators during and after inspections.

  • We use industry-standard software including WaterGEMS, SewerGEMS, HEC-RAS, Civil 3D, BioWin, and SWMM for hydraulic, treatment, and drainage modeling.

  • Most projects range from 1 to 6 weeks, depending on scope. We also offer expedited services for urgent regulatory deadlines.

  • Yes. We prepare technical attachments, cost estimates, and engineering narratives for funding applications such as SRF, Prop 1/68, and FEMA BRIC.

  • Yes. Exodus frequently partners with consultants, cities, and construction contractors to deliver complete, multi-disciplinary solutions.

  • We combine regulatory expertise, engineering precision, and hands-on operational experience. Unlike many firms, we can manage both the paperwork and the physical system operations—providing continuity and compliance from source to tap.

  • Absolutely. All of our service programs are modular and customizable. Whether you need a one-time report, ongoing system management, or compliance support, we tailor the scope to your system.

  • You can contact us directly through our online form, call our office, or email info@exoduswater.com

    .

    We’ll schedule a short consultation to review your system’s needs and provide a clear, proposal-based scope of work.

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SMS Communications & Mobile Privacy Disclosure

SMS/Mobile Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except vendors or service providers that support message delivery for our own business purposes.

No Transfer of Consumer Data: Consumer data is not transferred to external organizations, except when necessary for essential service providers that support operational delivery. Consumer mobile information and SMS opt-in data will not be shared, sold, rented, or transferred to external organizations for marketing or promotional purposes.

Protection of Consumer Data & Safeguards: We maintain internal access controls, staff training, vendor agreements, and security safeguards to prevent unauthorized sharing or disclosure of consumer data. We maintain internal access controls, staff training, vendor agreements, and security measures to prevent unauthorized sharing or disclosure of consumer data.

Contact Method for Message Sender: For help, contact us at (805) 991-7333, info@exoduswater.com, or visit https://www.exoduswater.com/contact-us.

SMS Terms

Message types: Appointment reminders, service updates, and account notifications.

Message frequency: Varies based on your interaction and account activity. Message frequency varies.

Rates: Message and data rates may apply.

To opt out: Reply STOP to (805) 991-7333.

For help: Reply HELP to (805) 991-7333 or email info@exoduswater.com. For help, contact us at (805) 991-7333, info@exoduswater.com, or visit https://www.exoduswater.com/contact-us.

Messaging Terms and Conditions

1. The messaging program consists of conversational customer care and informational/account-related messages including appointment reminders, service updates, and account notifications.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@exoduswater.com or (805) 991-7333, or visit https://www.exoduswater.com/contact-us.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you.

Consent: By checking this box, you agree to receive informational messages from Exodus Water Services. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out.

Contact for privacy questions: Exodus Water Services LLC, 3435 E Thousand Oaks Blvd #7532, Thousand Oaks, CA 91359, info@exoduswater.com, (805) 991-7333 — For help, contact us at (805) 991-7333, info@exoduswater.com, or visit https://www.exoduswater.com/contact-us.

SMS Opt-In Disclosure (visible to carriers): By checking this box, you agree to receive informational messages from Exodus Water Services. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Message types: conversational customer care and informational/account-related messages including appointment reminders, service updates, and account notifications. For help, contact us at (805) 991-7333, info@exoduswater.com, or visit https://www.exoduswater.com/contact-us. See Privacy Policy.