Answers

Frequently Asked Questions

Quick answers about Exodus, our services, and how to get started.

About Exodus

What does Exodus Water Services do?

Exodus provides cross-connection control, regulatory compliance, water system operations and maintenance, and water infrastructure management for California public water systems, municipalities, special districts, mutual water companies, and private systems. See the full list on our services page.

What areas or regions do you serve?

We work with clients across California, all 58 counties, offering both on-site field services and remote compliance support. See our California Coverage page for how coverage works in your county.

What certifications and registrations does Exodus hold?

Exodus is a certified California Small Business (SB-Micro #2045201) and Small Business for Public Works (SB-PW), a DIR registered public works contractor (#2000018305), and is registered in SAM.gov (UEI YSEPR7ZKJLJ7, CAGE 21HX0). Our work is led by certified Cross-Connection Control Specialists and Backflow Prevention Assembly Testers, and our operators hold State Water Resources Control Board Water Treatment and Distribution operator certifications.

Do you work with both small and large utilities?

Yes. We serve water systems of all sizes, from small mutual systems to large municipal utilities, scaling our team and services to fit each client’s operational and regulatory needs.

What makes Exodus different from other firms?

We pair regulatory knowledge with hands-on operational experience. The same team that builds your compliance plan can run the program in the field, so the paperwork and the physical system stay in step, from source to tap.

Services

Can you manage an entire water system for a city or district?

Yes. Exodus can assume full operations management as the Operator of Record (OOR) or provide certified contract operators to supplement your staff. Details are on our Operator of Record page.

Do you provide physical field services or only consulting?

Both. We perform hands-on operations, maintenance, sampling, and site inspections, and our compliance team handles the documentation, reporting, and submittals that go with the field work.

What is included in your Cross-Connection Control services?

Everything from CCCP development and hazard assessments to field testing and ongoing program administration, built to the California Cross-Connection Control Policy Handbook (CCCPH). See all eight services on our Cross-Connection Control page.

What regulatory compliance services do you provide?

Title 22 compliance support, from water system permitting and eAR and CCR preparation to Lead and Copper Rule compliance, public notification, and deadline tracking. See the full list on our Regulatory Compliance page.

Do you provide water infrastructure management and UWMP support?

Yes. Our infrastructure services include asset inventory, condition assessment, capital improvement planning, validated SB 555 water loss audits, Urban Water Management Plan and Water Shortage Contingency Plan support, and recycled water planning. See all infrastructure services.

Can Exodus assist during audits or regulatory inspections?

Yes. We provide audit preparation, documentation review, corrective action tracking, and direct liaison with regulators during and after inspections.

Working with us

Can you customize your services for our specific needs?

Yes. All of our service programs are modular. Whether you need a one-time report, ongoing system management, or compliance support, we tailor the scope to your system.

How can I get started with Exodus Water Services?

Contact us through our online form, call our office at (805) 991-7333, or email info@exoduswater.com. We’ll schedule a short consultation to review your system’s needs and provide a clear, proposal-based scope of work.

Still have a question? Call (805) 991-7333 or send us a note.

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